AKU

Aku Rock DFS GTX Shoes W's

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Heir to the historic Rock model, from which it derives the typical construction of the forefoot with the protective band that wraps and protects the midsole in the internal area, this technical approach and light climbing shoe is ideal for...
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Product Details

Heir to the historic Rock model, from which it derives the typical construction of the forefoot with the protective band that wraps and protects the midsole in the internal area, this technical approach and light climbing shoe is ideal for via ferrata and excursions on mountain paths. The new double lacing Dual Fit System allows you to adjust the comfort and precision of the fit in the different phases of use: a traditional lace for maximum comfort while walking and a fast lacing to increase sensitivity in the climbing phase. The Vibram Approcciosa sole with Megagrip high performance compound provides maximum grip with a specific design for climbing. Also available in a womens version suitable for the specific female plantar anatomy.

UPPER: suede 1,6 mm + microfibre + air8000®

UPPER PROTECTION: rubber rand

LINING DESCRIPTION: gore-tex® extended comfort

OUTSOLE: vibram® approcciosa megagrip

MIDSOLE: double density eva + pu

LASTING BOARD (STIFFNESS): flexible

FOOTBED: ortholite® hybrid – partially recycled

WOMEN’S WEIGHT (GR. ½ PAIR): 300

WOMEN’S SIZE RANGE (UK): 3 – 9

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Shipping & Returns

Refund Policy


Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, books or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items: Gift cards Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@hero.be.

Sale items Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hero.be and send your item to:

Hero Outdoor

Leuvensestraat 134

3300 Tienen

Belgium

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to:

Hero Outdoor

Leuvensestraat 134

3300 Tienen

Belgium

Hero Outdoor, the seller, is not responsible for paying shipping costs for returning the item according to the EU law on distance selling.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We don’t guarantee that we will receive your returned item. We are not responsable for shipping errors during the retour phase.

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Refund Policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, books or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.


Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.


Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@hero.be.


Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hero.be and send your item to: 

Hero Outdoor
Leuvensestraat 134
3300 Tienen
Belgium


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Shipping
To return your product, you should mail your product to: 
Hero Outdoor
Leuvensestraat 134
3300 Tienen
Belgium


Hero Outdoor, the seller, is not responsible for paying shipping costs for returning the item according to the EU law on distance selling.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We don’t guarantee that we will receive your returned item. We are not responsable for shipping errors during the retour phase.

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